What is Process and Use?

For this week’s lecture (week two) there was no other resources or videos that we needed to look at so the breakdown of the lecture will be shorter than of the previous. As the lecture starts out explaining that it will be looking at the key usage of use. Which will be explained later in the post. As the first part of the lecture is about the design process overview. The image below is a demonstration of the process overview which Sarah Waterson gives to us at 2:45.



Once the idea of process is being talked about Sarah gives us this image (pasted below) which is very convoluted but also oddly makes sense when studied helps makes us understand what exactly is involved with the process. She then states that “everything starts from doing it by hand”. Which basically means to draw, write and even creative ideas from pencil and paper so that we can come up with a flow and the best way the site would run. It is literally trying to put the puzzle pieces together to make the site and vision not only complement each other but to boost and improve each other through the site design and contexts. Which would be achieved through doing research and interacting with sites and places that it going against or it be used in a similar way. Which eventually leads onto the final stages before we even think about doing anything concrete by building and using prototypes. (basically, just linking back to the first image with the process stages)


Part 2 of the lecture is all about context (4:59)

This part of the lecture is the two main types of use. They are for and of use. What does this mean? Well for use would be summed up by these questions that are the thoughts behind the usage for the person:

  • What’s the setting or environment in which the interface or the device will be used?
    • Is it public or private?
    • Is it conducive?

And the of use can also be summed up by these questions that were spoken of in the lecture.

  • Who will be using the device or interface?
  • Will it be used by one person, or multiple people?
  • How long will the interface be used?
  • Will the person be able to focus on their task, or will they be interrupted while using it?
  • Does the experience need to be extremely simple?
  • What are the persons needs and goals? What’s are they trying to accomplish or complete?


From these questions, it should be clear that there are two drastically different types of usage for a product that needs to be looked at, not from just the designers and creator’s perspective but also from the consumers. Within the lecture, Sarah says:

for example, I may login from bank account at home to check if a transaction has posted or I might login inline at the supermarket to check I have enough balance within my account. In both cases I wanted to know my account balance but I need that information for very different reasons, at different times and locations. By using different devices and with different urgencies….”

From this we can pull what the lecture is about more easily then with what was presented to us so far, as it is a clear example of the example of use and the thoughts and questions that one needs to think before they are even done with the research, as there needs to be an ease of access and friendly interface that will allow people to use whatever it is they are trying to do, even if it’s how to make toast.


What is Process and Use?